Privacy Policy

1. Definitions

• Company refers to Wihebrink's Dog Works, located at 1326 E. Main Street, Warsaw, Indiana 46580.
• Site refers to this website and all pages contained within it.
• Personal Information refers to any information that can be used to identify you individually, including your name, phone number, email address, and any details you voluntarily provide.
• You refers to any person who visits or interacts with this Site.

2. Our Commitment to Privacy

We take your privacy seriously. We do not sell, rent, or trade your personal information to any third party for marketing purposes. The information you share with us is used solely to respond to your inquiries and provide grooming services.

3. What Information We Collect

We collect information you voluntarily provide when you submit a contact or appointment request through our website. This includes:

• Your full name
• Your phone number
• Your email address
• Your dog's name, breed, approximate weight, and age
• Any message or service details you include

We also collect limited technical information automatically when you visit the Site. This may include your IP address, browser type, device type, and general geographic location. This information is used only for basic website operation and security, and is not tied to your identity.

4. How We Collect It

Personal information is collected only when you choose to provide it through the contact form on this Site. We do not use pop-ups, tracking forms, or any other method to collect information without your active participation. Technical data is collected passively through standard web server logs.

5. How We Use Your Information

We use the information you provide to:

• Respond to your grooming inquiry or appointment request
• Communicate with you about your scheduled appointment
• Maintain basic records related to the services we provide
• Prevent spam submissions (our contact form includes a standard anti-spam check)

We do not use your information for advertising, profiling, or any purpose unrelated to providing grooming services.

6. Email Communications

If you contact us through the Site, we will respond to your message by email or phone. We do not send marketing newsletters or promotional emails. If you receive an email from us, it is a direct reply to your inquiry, nothing more.

To comply with the federal CAN-SPAM Act, all email communications from us will clearly identify who we are. If you wish to stop receiving replies from us, you may request that we remove your information from our records by contacting us at the address listed at the bottom of this page.

7. Third-Party Services

This Site uses two third-party services to operate:

• Google Fonts — We load display and body fonts from Google's servers. When your browser requests these fonts, Google may receive your IP address. Google Fonts does not use this to track your browsing or serve you ads. See Google's privacy policy at policies.google.com/privacy.
• Resend — Contact form submissions are delivered to us via Resend, an email delivery service. Resend processes your submission only to route the email to us and does not retain, sell, or use your information for any other purpose. See Resend's privacy policy at resend.com/legal/privacy-policy.

We do not use Google Analytics, Facebook Pixel, or any other tracking or advertising tools on this Site.

8. Cookies and Local Storage

This Site uses a single piece of browser local storage to remember whether you have acknowledged our cookie notice. The stored value is a simple yes/no flag; it contains no personal information and is never transmitted to us or any third party. We do not use tracking cookies, advertising cookies, or session analytics of any kind.

You may clear this preference at any time by clearing your browser's local storage or site data for this domain.

9. We Do Not Sell Your Information

We do not sell, rent, lease, or otherwise transfer your personal information to any third party. Your information is used only to respond to you and provide services you have requested.

10. Data Security

We take reasonable measures to protect the information you share with us. Contact form submissions are transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

11. Third-Party Links

This Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Once you leave our Site, this Privacy Policy no longer applies. We encourage you to review the privacy policy of any site you visit.

12. Children's Privacy

This Site is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted information through this Site, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or want to request that we remove your information from our records, please contact us: